Internship

Internship

Basic Function: The IT Support Specialist – Infrastructure Focus is responsible for maintaining and supporting the organization’s IT infrastructure, including servers, networks, storage systems, and related hardware and software. This role ensures the stability, security, and efficiency of IT operations by providing technical support, performing regular maintenance, and assisting in infrastructure upgrades and projects. The specialist also troubleshoots issues, monitors system performance, and supports disaster recovery and data backup processes to ensure business continuity. Responsibilities: · Monitor and maintain on-premises and cloud infrastructure (e.g., servers, storage, network devices). · Perform troubleshooting and resolution of infrastructure-related incidents (network outages, hardware failures, etc.). · Troubleshoot networking issues between client and server, including packet loss, routing issues, and connectivity errors. · Support day-to-day operations, including user access, backups, patch management, and hardware maintenance. · Install, configure, and maintain physical and virtual servers. · Administer and monitor network systems, firewalls, switches, routers, and VPNs. · Perform regular system performance checks and proactively identify potential issues. · Collaborate with vendors and service providers for hardware, software, and network-related support. · Maintain IT documentation, including network diagrams, asset inventory, and incident logs. · Ensure infrastructure security and compliance with IT policies and best practices. · Assist in infrastructure upgrades, migration projects, and disaster recovery planning. Qualifications: Bachelor’s degree in information technology, Computer Science, or related field. At least 2–4 years of relevant experience in infrastructure or systems support. Strong knowledge of Windows/Linux server environments. Experience with networking (LAN/WAN, switches, firewalls, routers). Familiarity with virtualization technologies (VMware, Hyper-V). Proficiency in managing cloud services (AWS, Vultr, or Google Cloud) is a plus. Hands-on experience with Vultr cloud environments is highly desirable. Knowledge of Active Directory, DNS, DHCP, and backup solutions. Strong problem-solving skills and the ability to work independently or in a team. Certifications such as CompTIA Network+, Cisco CCNA, or Microsoft certifications are an advantage.

KEY RESPONSIBILITIES: - 1. Business Analysis Collaborate with stakeholders, clients, and product owners to gather, analyze, and document business and system requirements. Translate requirements into detailed user stories, acceptance criteria, and workflow diagrams for the development team. Conduct requirement validation sessions to ensure clarity, feasibility, and alignment with business objectives. Analyze business processes and identify opportunities for improvement or automation. Support user journey mapping and UX validation to ensure a seamless e-commerce experience.

Job description: Job Summary We are looking for an energetic individual with leadership skills to join our company as a Project Manager. The project manager job function is to deliver the value from the project to its stakeholder meeting the scope of the project, delivered within the time frame given and within the budget allocated for the project. Key Responsibilities General • Plan, establish, and manage information technology (IT) projects and will serve as a liaison between the business and technical aspects of assigned projects. • Track project performance periodically to ensure both short-term and long-term goals are met. • Ensuring compliance with objectives, organizational policies, procedures, and standards. • Ensuring project complies with best practices and SOPs. • Break goals down into bite-sized pieces. • Product and services evaluation. • Contract management. Stakeholder management • Liaising with stakeholders such as project personnel, vendors, and end-users regarding project requirements. • Team management. • Create and maintain the stakeholder register. Scope management • Create and maintain the project management plan. • Define project scope, goals and deliverables. • Implementing changes where necessary. Cost management • Develop project cost plan and make changes based on approved change request. • Meets financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analysing variances, and initiating corrective actions. Time management • Develop project schedule and make changes based on approved change request. • Sets and tracks project milestones; manages and accounts for unforeseen delays, then realigns schedules and expectations as needed. • Prepare and update project milestone chart. Communication • Establishes and implements project communication plans, providing status updates to affected stakeholders. • Collects, analyses, and summarizes information and trends as needed to prepare project status reports. • Compiling project reports and informing management regarding problems. HR • Identify project resources skillset. • Hire the project team, internally or externally. • Provide training (if required). • Resources performance monitoring. Risk • Undertake risk management to minimize potential risks. • Develop and update the risk register as and when required. Documentation • Implementing document control policies and documentation templates. • Create and maintain detailed project documentation including but not limited to project management plan, communication plan, cost plan, project schedule, issue log, procurement tracking document and risk register. Qualifications Degree or diploma in engineering, architecture, quantity survey, IT, computer science or related discipline. Skills & Abilities • Proven project and process management skillset. • Strong written and verbal communication skills. • Ability to draw up detailed project plan, project schedule and communication plan. • Ability to utilize project management tools such as stakeholder register, cost plan, time plan, issue log and risk register. • Experience in using Microsoft Project or proficient in other project management software. • Creative mindset. • Ability to make complex decision. • Leadership. • Team player. • Negotiation skill. • Organization and analytics skill. • Goal setting capability. • Adaptability. • Roadmap-oriented. • Detail-oriented. Expected Minimum Years of Experience Minimum 5 years of project management experience as project leader. Proven project and process management skillset. Added advantage: o PMP or Prince2 certified. o Business analytics skillset. o Knowledge in change management. o Both IT and business architecture design skillset. o Software development full cycle. o Knowledge of Autodesk Construction Cloud, Primavera and Bentley.

Job description Role Duties & Responsibilities • Perform day to day general office administration • Maintain records and filing • Maintain confidential information • Assist in preparing HR forms, letters and documents • Any duties assigned by immediate superior Job Requirements • Currently pursuing Diploma or Degree in any Business / HR Course • Required skills: MS Office

Intern

Software Engineering(Intern)

What You’ll Get To Do Assist with administrative and documentation tasks related to property check ins and guest services Support housekeeping coordination and property inspections Handle ad hoc operational assignments and guest experience follow ups Work closely with our operations team to ensure smooth, 5 star service across all managed properties Who We’re Looking For Students from Hospitality, Tourism, Business, or related fields Passionate about service, detail oriented, and willing to learn Positive attitude, energetic, and enjoys fast paced work environments Proficient in English and Bahasa Malaysia (Mandarin is an advantage) Why Join COBNB Real hospitality exposure across multiple property types & platforms Mentorship from industry professionals and business leaders Fun, friendly team environment Internship allowance & potential full time placement for top performers